Nafisa Olad: A Legacy of Compassion and Leadership
Managing Director, PlusCare Services LTD

At the heart of PlusCare Services LTD’s success is Nafisa Olad, our esteemed Managing Director. Nafisa’s journey in the care industry is a testament to her unwavering commitment to excellence, compassion, and innovation in providing care. With over 20 years of experience, her story is one of dedication, resilience, and a deep-seated desire to make a difference in the lives of those in need.

Early Career and Inspiration

Nafisa began her journey in the care sector over 20 years ago as a caregiver, inspired by a sincere desire to make a meaningful difference in people’s lives. Through her hands-on experience supporting individuals with a range of needs, she gained a deep understanding of what compassionate care truly means. She came to value the importance of patience, empathy, and building trust through genuine human connection. These early years played a key role in shaping her values and her belief that high-quality care must go beyond meeting physical needs. For Nafisa, care is also about preserving dignity, promoting emotional well-being, and creating a sense of belonging. This philosophy continues to shape her leadership today and fuels her ongoing commitment to raising the standards of care for all those who depend on it.

Founding PlusCare Services LTD

Nafisa founded PlusCare Services Ltd in 2019 with a clear aim to provide high-quality, compassionate care across London. Based in East London, the agency reflects strong values of dignity, cultural sensitivity, and respect for individual needs. Under her leadership, PlusCare has grown steadily, offering a wide range of services such as personal care, medication support, and companionship. Known for its professionalism and reliability, the agency is committed to a person-centred approach, promoting choice and independence. PlusCare continues to meet and exceed Care Quality Commission standards, with Nafisa’s original vision guiding its mission to deliver personalised care that genuinely supports and empowers people.

Ahmed Bafe: Business Support Director, PlusCare Services LTD